Qria is a customer feedback platform designed to help teams collect, understand, and act on real-time feedback without spreadsheets or manual triage. From in-store forms to online surveys, it uses simple forms, QR codes at the point of sale, and AI-powered insights to turn feedback into clear, actionable signals.

Key features include:

• Collect customer feedback effortlessly: Create customizable forms and capture responses across channels, reducing friction for customers and increasing response rates. The platform supports QR-code driven interactions at physical points of sale and in-store prompts, helping collect feedback where it matters most.
• Analyze feedback for insights: Automatic tagging, sentiment signals, and trend detection turn raw responses into actionable insights. This helps you identify recurring issues, prioritize improvements, and track impact over time.
• Engage with customers seamlessly: Close the feedback loop with targeted responses, follow-ups, and status updates. It helps improve satisfaction and retention by showing customers their input matters.
• Customizable feedback forms: Build questions, routing rules, and branding that match your workflows. You can tailor fields to collect the exact data you need without complicating the experience.
• Real-time reporting and analytics: Live dashboards summarize results, funnel performance, and impact metrics. You can share insights across teams and act quickly to drive improvements.

Qria provides a freemium model that lowers the barrier to entry while offering premium options for teams scaling feedback programs. With easy setup, multi-channel collection, and AI-powered insights, it helps businesses drive customer-centric improvements without manual spreadsheets.